
Topline Rewards
How Topline Rewards Actually Works
A neighbor who admires the finished work is often the easiest person to help next, so Topline makes every successful introduction valuable to both households.
In this article
The strongest recommendations usually happen naturally: a neighbor sees clear windows, restored concrete, or a clean roofline and asks who handled the work. Topline Rewards gives that conversation a practical next step, rewarding the existing customer while giving the new customer a meaningful reason to book, not merely sending a thank-you after the fact.
How to Actually Refer Someone
It takes about a minute. On the Topline Rewards page, enter your name and phone number to create your personal referral link. Then text it or copy it to a friend. When your friend opens the link, they can claim $50 off their first Topline service and get their price in 5 minutes, with no code to remember.
You can share the same link with as many friends as you like. A referral is confirmed once your friend completes and pays for their first service, and your tier updates as each referral is confirmed.
The Bronze to Diamond Tiers
- Bronze (1 confirmed referral): a $25 credit toward your next service
- Silver (2 confirmed referrals): a $50 credit plus priority scheduling on future bookings
- Gold (3 confirmed referrals): a $50 credit plus free window cleaning, valued up to $300
- Diamond (4 confirmed referrals): one free service of your choice (window cleaning, pressure washing, gutter cleaning, or solar panel cleaning), valued up to $500
Rewards don't stack. You receive the reward for the highest tier you reach, not every tier along the way.
What the Referred Neighbor Gets
Your friend gets $50 off their first Topline service. Topline applies it directly through your link, so there's no coupon code to track and no reliance on anyone remembering a special offer at checkout. The offer is for new customers only and is valid through December 31, 2027. That two-sided benefit makes the introduction feel useful rather than promotional.
A Quick Example
Say a neighbor asks about your windows after your last cleaning, and you text them your link. Two more friends book after you mention it at a weekend gathering. Once all three complete their first service, you've reached Gold: a $50 credit plus a free window cleaning valued up to $300. Each of them saved $50 on their first visit along the way.
When to Share Your Link
The best moment is when someone notices the work. A neighbor who comments on your driveway, a friend who visits right after your windows were cleaned, or a family member planning to host for the holidays are all natural fits. A short, personal text works better than a long pitch: what was done, how it turned out, and your link.
What Counts as a Confirmed Referral
A referral counts when your friend is new to Topline, requests their price through your link, and completes and pays for their first service. A quote on its own doesn't count yet, and a friend who is already a Topline customer isn't eligible for the new-customer offer. Once the first service is paid, the referral is confirmed and counts toward your tier.
Using Your Credits and Free Services
Credits apply toward your next Topline service. When you're ready to use a credit, or to schedule a free window cleaning at Gold or your free service at Diamond, just mention it when you book and we'll apply it. Free services are scheduled like any other visit, so you can pick a time that works for you.
Your Friends' Privacy
Sharing your link doesn't hand anyone's information to a sales list. Your link shows your name on your friend's offer page, so they know who sent it, and we only contact your friend after they request a price themselves. Nobody gets an unexpected sales call because you shared a link.
Why This Matters More Than a Coupon
Topline's 5.0-star reputation across 34 Google reviews was built through real work that customers were comfortable attaching their names to. A neighbor's recommendation carries context an advertisement can't: they've seen the crew arrive, watched the property being protected, and lived with the finished result.
That trust helps Topline grow while keeping the standard personal and accountable. It also gives customers a way to share a service they genuinely valued without turning the conversation into a sales pitch.
What Your Friends Can Expect
New customers get the same experience you did: a clear price up front, texts with the technician's name and photo when the crew is on the way, careful work around the home, and our warranty if anything needs another look. Your recommendation comes with a standard they can count on.
Common Questions
Does my friend need a code? No. Your link applies the $50 automatically.
When does a referral count? Once your friend completes and pays for their first service.
Can I share my link more than once? Yes. Share it with as many people as you like.
How do I check my tier? Contact the team and we'll tell you where you stand.
Already a Topline customer with someone in mind? Get your link and refer a friend today, or contact the team with any question about eligibility, confirmation, or your current tier.


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